Terms & Condition

Earthex welcomes you to our website, www.earthex.online. These Terms and Conditions govern your access to and use of our website, products, services, and any related features made available through our platform.

By accessing, browsing, or using our website, you agree to be bound by these Terms and Conditions, along with our Privacy Policy, Refund Policy, Return Policy, and any other applicable policies published on our website. If you do not agree with any part of these Terms and Conditions, please do not use our website or services.

Please read these Terms and Conditions carefully before using our website.

1. Use of Our Website

Our website and its content are intended for personal and non-commercial use. You agree to use the website only for lawful purposes and in accordance with these Terms and Conditions.

You are responsible for ensuring that your access to and use of our website is legal in your jurisdiction. You must not use our website in any way that may damage, disable, or interfere with the proper functioning or security of the website.

2. Privacy Policy

Your use of our website is also governed by our Privacy Policy. Our Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

3. User Accounts

Certain features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password.

You agree to provide accurate, complete, and current information when creating or using an account.

You are responsible for all activities that occur under your account. If you believe that your account or password has been compromised, please contact us immediately.

We reserve the right to suspend, restrict, or terminate accounts if we believe that these Terms and Conditions have been violated or if such action is necessary to protect our website, customers, or business.

4. Product Information

We make reasonable efforts to ensure that the information, descriptions, images, prices, and other details displayed on our website are accurate.

However, we do not guarantee that all product descriptions, colours, images, specifications, prices, availability information, or other content on the website will always be completely accurate, current, or error-free.

Product images are provided for illustrative purposes and the actual product may vary slightly.

We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

5. Orders and Acceptance

By placing an order through our website, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to accept, decline, cancel, or limit an order for any reason, subject to applicable laws.

We may contact you by email, phone, or other available communication methods regarding your order.

6. Prices and Payments

All prices displayed on our website are subject to change without prior notice.

The applicable price will generally be the price displayed at the time your order is placed, subject to corrections for any errors or inaccuracies.

Additional charges, including applicable taxes, shipping charges, or other fees, will be displayed or communicated where applicable before completing your order.

You agree to provide accurate and complete payment information when making a purchase.

7. Electronic Communications

By using our website or communicating with us electronically, you agree to receive communications from us electronically.

We may communicate with you through email, website notices, order updates, or other electronic methods.

You agree that electronic communications may satisfy any legal requirement that such communications be in writing, where permitted by applicable law.

8. Shipping and Delivery

We aim to process and ship orders within a reasonable timeframe. Delivery times may vary depending on product availability, location, shipping services, and other factors.

Any estimated delivery dates provided are estimates only and are not guaranteed.

We are not responsible for delays caused by circumstances beyond our reasonable control, including shipping carrier delays, natural events, or other unforeseen circumstances.

9. Risk of Loss

The risk of loss or damage to products passes to you upon successful delivery of the product to the address provided by you, subject to applicable laws and the terms of the relevant shipping service.

Please ensure that accurate delivery information is provided when placing your order.

10. Returns and Refunds

Returns, exchanges, replacements, and refunds are subject to our applicable Return and Refund Policy.

Please review our Return and Refund Policy for detailed information regarding eligibility, conditions, timelines, and procedures.

We reserve the right to inspect returned products before approving a refund, replacement, or exchange, where applicable.

11. Order Cancellation

You may request cancellation of an order in accordance with our applicable cancellation policy.

We also reserve the right to cancel or refuse an order in certain circumstances, including but not limited to:

  • Product unavailability
  • Pricing or product information errors
  • Suspected fraudulent activity
  • Payment issues
  • Violation of these Terms and Conditions

Where applicable, any eligible refund will be processed according to our Refund Policy.

12. Reviews, Comments, and User Content

Users may be able to submit reviews, comments, suggestions, feedback, or other content through our website.

You agree not to submit content that is unlawful, harmful, defamatory, abusive, threatening, misleading, obscene, or that infringes upon the rights of another person.

You must not use a false identity, impersonate another person, or provide misleading information.

By submitting content to our website, you grant Earthex a non-exclusive, royalty-free right to use, reproduce, modify, publish, and display such content for purposes related to our website, products, and services, subject to applicable laws.

We reserve the right to remove or modify user-generated content at our discretion.

13. Intellectual Property Rights

All content available on the Earthex website, including but not limited to text, graphics, logos, images, designs, icons, website layouts, and other materials, is owned by or licensed to Earthex and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially use any content from our website without prior written permission.

14. Trademarks

The Earthex name, logo, branding, graphics, and other associated marks displayed on our website may be protected by applicable trademark laws.

You may not use any Earthex trademarks, logos, or branding without prior written permission.

15. Limited License

Earthex grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal and non-commercial purposes.

This license does not grant you any ownership rights over the website or its content.

We reserve the right to terminate or restrict access to our website at any time if you violate these Terms and Conditions or applicable laws.

16. Third-Party Links

Our website may contain links to third-party websites or services.

These third-party websites are not controlled by Earthex, and we are not responsible for their content, privacy practices, products, services, or policies.

You access third-party websites at your own discretion and should review their applicable terms and policies.

17. Disclaimer of Warranties

Our website and its content are provided on an “as is” and “as available” basis.

While we make reasonable efforts to provide accurate and reliable information, we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.

Your use of our website is at your own risk.

To the maximum extent permitted by applicable law, Earthex disclaims warranties that are not expressly stated in these Terms and Conditions.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Earthex shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our website or services.

Nothing in these Terms and Conditions is intended to limit or exclude liability where such limitation or exclusion is not permitted under applicable law.

19. Indemnification

You agree to indemnify and hold harmless Earthex and its representatives from claims, damages, losses, liabilities, and expenses arising from your misuse of the website, violation of these Terms and Conditions, or violation of applicable laws or the rights of another person.

20. Changes to These Terms and Conditions

We reserve the right to update, modify, or replace these Terms and Conditions at any time.

Any changes will be posted on this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms and Conditions.

21. Governing Law and Jurisdiction

These Terms and Conditions shall be governed and interpreted in accordance with applicable laws.

Any disputes arising in connection with the use of our website, products, or services shall be handled in accordance with the applicable laws and jurisdiction.

22. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be considered severable from the remaining provisions.

The remaining provisions shall continue to remain valid and enforceable to the extent permitted by law.

23. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: infor@earthex.online